Refund policy

At Feelair Filters we run a 30-day return window, so you have 30 days from the day your order arrives to request a return.

To qualify, the item needs to be in the same condition you received it in — unused and in its original packaging — and you'll need your receipt or proof of purchase.

To begin a return, email us at support@feelairfilters.com. Items sent back without an approved return request can't be accepted.

Once your return is approved, we'll send a return shipping label along with instructions on how and where to ship your package.

Have a question about a return? Reach us any time at support@feelairfilters.com.

Damaged or incorrect items

Please check your order as soon as it arrives and let us know right away if anything is defective or damaged, or if you received the wrong item, so we can review it and make it right.

Items we can't accept

Some products can't be returned, such as perishable goods, custom or personalized items, and personal-care products. We also can't accept hazardous materials or flammable liquids. Sale items and gift cards are final sale. If you're unsure whether your item qualifies, just ask before sending it back.

Exchanges

The fastest way to get the item you want is to return the one you have and, once the return is approved, place a new order for the replacement.

Refunds

After we receive and inspect your return, we'll let you know whether the refund is approved. If it is, we'll refund your original payment method within about 10 business days. Keep in mind your bank or card issuer may need additional time to process and post the refund. If more than 15 business days have passed since your return was approved and you still don't see it, contact us at support@feelairfilters.com.

Feelair Filters · 254 Chapman Rd, Ste 208 #17139, Newark, DE 19702, United States · support@feelairfilters.com