Privacy policy

This Privacy Policy explains how Feelair Filters ("we", "us", or "our") collects, uses, and shares your personal information when you visit or place an order through our website (the "Site"). By using the Site you agree to the practices described below. If you do not agree, please do not use the Site.

Contact

If you have questions or would like to make a request about your personal information, reach us at support@feelairfilters.com or by mail at: Feelair Filters, 254 Chapman Rd, Ste 208 #17139, Newark, DE 19702, United States.

What information we collect

When you visit the Site, we automatically gather certain details about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages and products you view, the sites or search terms that referred you, and how you interact with the Site. We refer to this automatically collected data as "Device Information," and we gather it using cookies, log files, web beacons, tags, and pixels.

When you make a purchase or try to, we collect "Order Information" such as your name, billing and shipping address, payment details (including card information handled by our payment processor), email address, and phone number.

In this policy, "Personal Information" means both Device Information and Order Information.

Children

The Site is not intended for anyone under the age of majority in their region, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

How we use your information

We use Order Information to fulfil orders (processing payment, arranging shipping, and sending order confirmations and invoices), to communicate with you, to screen orders for potential risk or fraud, and — where you've opted in — to share product news and offers. We use Device Information to help protect against fraud and to improve and optimize our Site (for example, by understanding how customers browse and what performs well).

Sharing your information

We share Personal Information with third parties who help us run our business, such as our ecommerce platform, payment processors, shipping partners, and analytics providers. We may also share information to comply with applicable laws and regulations, to respond to a lawful request, or to otherwise protect our rights.

Advertising

We may use your information to show you ads or marketing that we think may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative's educational resources. You can opt out of some targeted advertising through the platforms those networks provide.

Your rights

Depending on where you live, you may have rights to access, correct, update, or delete the personal information we hold about you, and to ask how it is used and shared. If you are in the EEA/UK, your information may be transferred outside your region for processing as described above. To exercise any of these rights, contact us at support@feelairfilters.com.

Data retention

We keep your Order Information for our records unless and until you ask us to delete it, and for as long as needed to meet legal, accounting, or reporting requirements.

Cookies

Cookies are small data files placed on your device. We use cookies that are necessary for the Site to function as well as cookies that help with performance, analytics, and advertising. Most browsers let you refuse or remove cookies; note that disabling some cookies may affect how the Site works. You can also opt out of certain analytics tracking through the tools those providers offer.

Do Not Track

We do not change our data practices in response to a "Do Not Track" signal from your browser.

Changes to this policy

We may update this policy from time to time to reflect changes to our practices or for legal reasons. The current version will always be posted on this page.

Complaints

If you'd like to raise a concern about how we handle your information, contact us first at support@feelairfilters.com. If you're not satisfied, you may have the right to complain to your local data protection authority.