Shipping Policy
Every Feelair order ships with free standard shipping within the United States. Most orders are processed and handed to the carrier within one business day and typically arrive in 3–5 business days after they ship.
Processing time
Orders are fulfilled Monday through Friday, excluding public holidays. Orders placed on weekends or holidays begin processing the next business day. During periods of high demand, processing may take a little longer.
Shipping rates and delivery
Standard shipping is free on every order. Delivery windows begin once your order leaves our fulfillment center. Estimated timeframes are not guaranteed, since final delivery depends on the carrier.
Order tracking
As soon as your order ships, we will email you a shipping confirmation with a tracking link so you can follow its progress. You can also review order status any time from your account. For step-by-step help, see our Track Order page.
Where we ship
We currently ship within the United States. We do not offer international shipping at this time.
Incorrect or incomplete addresses
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment.
Damaged or missing items
If your order arrives damaged, or an item is missing, contact us within 7 days of delivery and we will make it right.
Returns
Unused filters in their original packaging can be returned within 30 days. See our Refund Policy for full details.
Questions
Email support@feelairfilters.com and we will get back to you, usually within one business day.
Feelair Filters, 254 Chapman Rd, Ste 208 #17139, Newark, DE 19702, United States.